Effective date: March 12, 2024
Last updated: February 12, 2026

 

1. Purpose of the Policy

This Privacy Policy is intended to inform users of our website about the personal information we may collect, how it is used, disclosed and protected, as well as the rights available to users.

This policy complies with the Act respecting the protection of personal information in the private sector (Quebec), as amended by Law 25.

2. Person Responsible for the Protection of Personal Information

In accordance with Law 25, the person responsible for the protection of personal information is:

Francys Audy
LES FIBRES VAUDREUIL INC.
70, Rang 4 East
Warwick, Quebec J0A 1M0
Canada
info@fibrevaudreuil.com

For any questions regarding the protection of personal information, you may contact us at this address.

3. Personal Information Collected

a) Data collected automatically

When you visit our website, certain information may be collected automatically:

  • IP address
  • Device type and browser used
  • Pages viewed
  • Duration of visit
  • Traffic source
  • Interactions with the site

This information is collected primarily for statistical purposes, security and website improvement.

b) Data provided voluntarily

When you complete a contact form on our website, we collect the information you voluntarily provide, including:

  • Name
  • Email address
  • Message content

This information is used solely to respond to your request. It is stored in our secure system (WordPress) and sent by email to our team.

4. Purposes of Collection

The information collected is used to:

  • Respond to requests submitted through the website
  • Improve user experience
  • Analyze website performance and security
  • Ensure proper technical operation of the site

We collect only the information necessary for the stated purposes.

5. Consent

By using our website, you consent to the collection and use of your information in accordance with this policy.

Where required, particularly for non-essential cookies, your consent is obtained through a preference management tool available on our website.

You may withdraw your consent at any time, subject to applicable legal obligations.

6. Disclosure of Information

We do not sell or rent any personal information. Information may be disclosed:

  • To authorized members of our staff
  • To technology service providers (hosting, website maintenance, etc.)
  • When required by law

These third parties have access only to the information necessary to perform their services.

7. Data Hosting

Collected data may be hosted on servers located outside Quebec or Canada when we use international technology providers.

In such cases, we ensure that appropriate safeguards are in place.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. Security Measures

We implement reasonable security measures to protect personal information, including:

  • SSL certificate (secure HTTPS connection)
  • Restricted access to information
  • Secure hosting
  • Regular website updates

Despite these measures, no system is completely secure and a residual risk remains.

10. Your Rights

In accordance with Law 25, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw your consent
  • Request deletion of your information where permitted by law

To exercise your rights, please contact the person responsible listed above.

11. Cookies

Our website uses cookies and similar technologies.

a) What is a cookie?

A cookie is a small file stored on your device that collects information about your browsing activity.

b) Types of cookies used

1. Essential cookies

These cookies are necessary for the proper functioning of the website. They cannot be disabled.

2. Analytical cookies

These cookies collect statistical data about website usage to improve performance and user experience. They are activated only after obtaining your consent.

3. Third-party cookies

Our website may integrate content from external platforms, including YouTube videos. These services may install their own cookies. These cookies are activated only after obtaining your consent through our preference management tool.

We invite you to consult the privacy policies of these providers:

YouTube: https://policies.google.com/privacy

c) Cookie consent

Upon your first visit, a cookie management banner allows you to:

  • Accept all cookies
  • Refuse non-essential cookies
  • Customize your preferences

Non-essential cookies remain blocked until your consent has been given. You may modify or withdraw your consent at any time via the preference management tool available on the website.

d) Browser settings

You may also configure your browser to block or delete cookies. However, certain website features may be affected.

e) Retention period

Cookies are retained for a maximum period of 13 months.

12. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes

This policy may be modified to reflect legislative or operational changes. The update date will be adjusted accordingly.

14. Contact

For any questions regarding this policy:

LES FIBRES VAUDREUIL INC.
70, Rang 4 East
Warwick, Quebec J0A 1M0
Canada
info@fibrevaudreuil.com